Terms and Conditions (T&C)

Introduction:
Welcome to OSQ Designs. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before engaging in our services.

1.1 General

• OSQ Designs provides web design, digital marketing, logo creation, and hosting affiliate services. These terms govern the use of our website and any services provided.
• By engaging with our services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, you must refrain from using our services.

1.2 Services

• Our services include custom website design, branding, SEO services, e-commerce development, and logo design. Project specifics are outlined in the proposal agreed upon by both parties.
• Upon acceptance of a project, a contract detailing the scope of work, timeline, and payment terms will be provided.

1.3 Intellectual Property

• All designs, logos, and web content created by OSQ Designs remain our intellectual property until full payment is received. Upon payment, ownership rights will be transferred to the client.
• You are prohibited from copying, distributing, or reselling any of the materials provided by OSQ Designs without express written permission.

1.4 Payment Terms

• A 50% deposit is required to begin all projects, with the remaining balance due upon completion.
• Payment plans may be arranged for larger projects.
• Non-payment will result in the suspension or termination of services.

1.5 Revisions

• We offer up to three rounds of revisions based on the package selected. Additional revisions may incur extra charges, which will be communicated prior to execution.

1.6 Termination

• Either party may terminate the contract with written notice. Any work completed up until the point of termination will be billed accordingly, and payments made are non-refundable.
• OSQ Designs reserves the right to terminate a contract if there is a breach of these terms or non-payment.

2. Privacy Policy

2.1 Information Collection

• We collect personal information such as name, email address, phone number, and business details for the purpose of providing web design and marketing services.
• We may collect information related to your browsing habits through cookies to optimize our services and improve the user experience on our website.

2.2 How We Use Your Information

• Your personal information is used strictly for project communication, customer service, and service improvement.
• We do not sell, rent, or trade your personal data with third parties.
• Data collected for affiliate purposes, such as Hostinger affiliate links, will be managed in accordance with the affiliate program’s privacy policies.

2.3 Data Retention

• Personal information is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

2.4 Data Security

• We implement reasonable security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

2.5 Third-Party Links

• Our website may contain links to third-party websites, such as our affiliate hosting partners. We are not responsible for the privacy practices or content of these sites.

3. Cookie Policy

3.1 What Are Cookies?

• Cookies are small files stored on your device that collect information about your browsing habits. We use cookies to enhance your experience on our website.

3.2 Types of Cookies We Use

• Essential Cookies: Necessary for the proper functioning of the website.
• Analytics Cookies: Help us understand how users interact with our website, allowing us to improve functionality.
• Marketing Cookies: Used to track the effectiveness of our affiliate links and promotional efforts.

3.3 Managing Cookies

• You can manage your cookie preferences through your browser settings. Disabling certain cookies may impact the functionality of our website.

4. Refund and Cancellation Policy

4.1 Refunds

• Due to the nature of custom web design services, refunds are not available once work has begun.
• In cases where the client is dissatisfied with the initial design, we will make every effort to resolve the issue through revisions as outlined in the contract.
• Deposits are non-refundable once the project is initiated.

4.2 Cancellations

• If a project is canceled after work has started, the client will be responsible for payment for any work completed up to that point.
• In the event that OSQ Designs cancels a project due to unforeseen circumstances, a partial refund for any uncompleted work will be issued.

5. Disclaimer

5.1 No Guarantees

• OSQ Designs does not guarantee specific results from SEO efforts, as rankings depend on numerous factors outside of our control, such as algorithm updates and competition.
• We do not guarantee that your website will function without interruptions or errors but will provide support to resolve any issues promptly.

5.2 Affiliate Disclaimer

• We participate in affiliate programs, such as the Hostinger Affiliate Program, which means we may earn commissions for purchases made through affiliate links on our website.
• We only promote services and products that we believe in and that align with our business values.

6. Limitation of Liability

• OSQ Designs will not be liable for any indirect, incidental, or consequential damages that may arise from the use of our services or website, including but not limited to loss of data, revenue, or profits.
• Our total liability is limited to the amount paid by the client for the services provided.

7. Changes to These Policies

• OSQ Designs reserves the right to update these policies at any time. We will notify clients of any changes through email or updates on our website.